1baji's Privacy Policy

This Privacy Policy ("Policy") applies to the management of personal information of users of the 1baji platform and its associated services ("Services"). By visiting our website or creating an account, you are considered to have accepted the terms of this Policy. We place the highest importance on your privacy and ensure the security of your information using SSL encryption technology.

1baji is committed to maintaining user trust as a safe and reliable online casino and sports betting platform. Every matter described in this Policy is consistent with the applicable laws and regulations of Bangladesh.

1. Definitions and Scope

The meaning of some important terms used in this Policy is clarified below:

• Personal Information: Any information that can directly or indirectly identify a person, such as name, mobile number, email address, national identity card number, financial information, etc.
• Processing: The collection, storage, modification, retrieval, use, disclosure, deletion, or any other operation performed on personal information.
• Data Controller: The entity operating the 1baji platform, which is responsible for the processing of personal information under this Policy.
• Third Party: Any person or organization other than the user and 1baji.

This Policy applies to 1baji's website, mobile platform, and all services related to them. This Policy is effective for all users residing in Bangladesh.

2. Information We Collect

1baji collects various types of information, which are listed by category below:

2.1 Registration and Identity Verification Information

• Full name and date of birth
• Mobile number and email address
• National identity card or passport number (for identity verification)
• Current address

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for transaction purposes only)
• Bank account details (for transactions made via bank transfer)
• Deposit and withdrawal history

2.3 Usage Information

• Login time, IP address, and device-related information
• Browsing and game play history
• Preferred game categories and betting patterns
• Complaints and communication records made to customer support

2.4 Automatically Collected Information

Our website uses cookies and similar technologies to improve the user experience. This information includes browser type, operating system, visit duration, and page view data.

3. Purpose of Data Collection

1baji uses users' information only for the following legitimate purposes:

3.1 Service Delivery and Operation

• Account creation, verification, and management
• Processing financial transactions including deposits and withdrawals
• Keeping gaming and betting services running without interruption
• Activating bonuses and promotions

3.2 Security and Fraud Prevention

• Preventing unauthorized access to accounts
• Taking action against suspicious transactions and fraud
• Necessary verification to prevent money laundering

3.3 Ensuring Responsible Gaming

• User age verification (21 years or older)
• Identifying and preventing problematic gaming behavior
• Managing self-exclusion and deposit limits

3.4 Communication and Customer Support

• Sending important notifications related to accounts
• Providing assistance via live chat and email
• Informing users about changes to services

3.5 Service Improvement

• Analyzing and improving user experience
• Supporting the development of new features and services
• Resolving technical issues on the platform

4. Data Disclosure and Sharing with Third Parties

1baji does not sell users' personal information or share it with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: With organizations that manage payment methods such as bKash, Nagad, Rocket, Upay, and bank transfers, solely for the purpose of completing transactions.
• Technology Partners: Trusted service providers that help manage the technical infrastructure of the service, who operate under strict confidentiality agreements.
• Legal Obligations: Providing information to authorities when required to comply with Bangladeshi law or court orders.
• Fraud Prevention: When cooperation is needed in the investigation of financial crimes and fraud.

Outside of the above cases, your information will not be shared with any third party without your consent.

5. Data Security Measures

1baji has adopted industry-standard technical and organizational measures to keep your personal information secure:

5.1 Technical Security

• All data transmissions are secured by SSL encryption
• Sensitive information stored in the database is kept in an encrypted state
• Two-Factor Authentication facility provided
• Regular security audits and system updates
• Firewall and intrusion detection systems

5.2 Organizational Security

• Only authorized staff have access to personal information
• Regular staff training on data protection
• A rapid response plan is in place in the event of a data breach

Although we take the highest precautions, it is not possible to guarantee complete security on the internet. You are therefore advised to keep your login credentials and password confidential.

6. Data Retention Period

1baji retains users' information only for as long as necessary. The retention periods are stated below:

• Account Information: For as long as the account is active, and after closure for the period required by legal obligations.
• Financial Transaction Records: Retained for the period required in compliance with financial regulations.
• Customer Support Communications: For a reasonable period for the purpose of dispute resolution.
• Cookies and Browsing Data: Deleted after the purpose of collection has been fulfilled.

Once the retention period has ended, information is securely deleted or anonymized.

7. User Rights

Under Bangladeshi law and our Policy, you have the following rights:

7.1 Right to Access

You may make any request regarding what information we hold about you, why it was collected, and how it is being used.

7.2 Right to Rectification

If there is any error or incompleteness in your stored information, you may request that it be corrected.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted, however information subject to legal obligations may not be possible to delete.

7.4 Right to Object to Processing

You may object to the use of your information for marketing and promotional communications and withdraw your consent.

7.5 Right to Data Portability

You may request to receive your personal information in a structured, machine-readable format.

To exercise any of the above rights, please contact us. We will respond to your request within a reasonable time.

8. Cookie Policy

The 1baji website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve the quality of the service.

8.1 Types of Cookies We Use

• Essential Cookies: For operating the core functions of the site, such as maintaining login status.
• Functional Cookies: For remembering your preferences and settings.
• Analytics Cookies: To analyze site usage patterns and improve the service.

8.2 Cookie Controls

You can control cookies through your browser settings. Please note, however, that disabling certain cookies may limit some functionality of the site.

9. Minor Users

1baji is for users aged 21 and over only. We do not knowingly collect or process any personal information from anyone under the age of 21. We verify age at registration and may request identity documents when necessary.

If it is found that a minor's information has been collected accidentally, the relevant account will be closed and the information will be deleted immediately.

10. Changes to the Policy

1baji may update this Privacy Policy from time to time. If any significant changes are made, we will notify you in the following ways:

• Publishing a notice on the website
• Sending a message to your registered email address
• Displaying a notice on screen while using the service

If you continue to use the service after the changes, you will be considered to have accepted the new Policy. You are therefore advised to review this Policy regularly.

11. International Data Transfers

In some cases, for technical reasons related to the service, your information may be stored or processed outside Bangladesh. In such cases, we ensure that adequate data protection measures are in place in the destination country and that the information is managed in accordance with the terms of this Policy.

For data transfers abroad, we apply standard contractual clauses and other appropriate safeguards.

12. Responsible Gaming and Data Privacy

1baji gives the highest priority to responsible gaming. To this end, we monitor users' gaming behavior and intervene when necessary. Information collected through this process is kept strictly secure and is used solely for the benefit of the user.

To learn more about responsible gaming, visit our Responsible Gaming page.

Contact Us

If you have any questions or information requests about this privacy policy, please contact our 24/7 support team: